FAQ

Last modified: April 16, 2022Author: Jakub Pomykała

List of the most frequently asked question regarding SimpleLocalize. Below the FAQ part, you will also find a list of constrains.

How to change project ownership?

To transfer a project from one user to another, you need to contact support.

Where is the project token?

Learn more about CDN Authorization.

Can I have a different billing address from my login email address?

To change a billing email address, please contact support.

How to get an invoice in PDF format?

Click here to learn how to do it.

Auto-translation resulted with mixed results

Please compare your results with a web version of translation provider (Web DeepL / Google Translate). In some very rare cases, translation provider might add unwanted text or translate text incorrectly, in such case there is nothing what I can do with it.

How can I change language order in Web UI or Exported files?

Please see this product update post about changes which have been made regarding languages management.

How to rollback/revert changes made in translation editor?

Currently, there is no automated way of doing this, but it is one of the planned features. If you used at least once CDN Publication option, you can download the latest version of translations locally and upload them using import tool in 'Data' tab.

Constrains and default behavior

Presented values below are not always a strong requirement in the service and can be changed in the future.

Translation Keys

  • no duplicates allowed,
  • case-insensitive,
  • max 500 characters,

Language Keys

  • no duplicates allowed,
  • case-insensitive,
  • max 20 characters,
  • trailing and leading spaces are removed by default,
  • allowed characters: numbers, Latin characters, underscores (_), dashes (-)

Customer Ids

  • no duplicates allowed,
  • case-insensitive,
  • max 40 characters,
  • trailing and leading spaces are removed by default,
  • allowed characters: numbers, Latin characters, underscores (_), dashes (-)

Translations

  • max 65 535 characters

Descriptions

  • max 500 characters

Code Descriptions

  • max 500 characters

General

  • max 50 concurrent jobs,
  • max API rate limit 25 req/second, does not apply to CDN, some endpoint might different limits due to security reasons.