You haven't found what you're looking for in our documentation? Contact our support using the email address below, and we'll get back to you as soon as possible.
Below we've also listed some frequently asked questions.
Frequently Asked Questions
I have a problem with billing or my subscription
Please check the billing FAQ page or contact support.
Where is a project token?
You can find it by opening the project and clicking on the "Integrations" tab and selecting "Project Credentials" section on the left side.
Auto-translation resulted with mixed results
Please compare your results with a web version of translation provider (DeepL / Google Translate). In some very rare cases, a translation provider might add unwanted text or translate text incorrectly, in such case there is nothing what I can do with it.
How can I change language order in Web UI or Exported files?
Please see this product update post about changes which have been made regarding languages management.
Other useful links
- Service status page - check if there are any known issues
- Changelog - the most significant changes in the service
- Feature requests - submit a feature request