Support & Feedback

Last modified: May 27, 2021Author: Jakub Pomykała

By default, [email protected] is the best way of contacting support. An additional way of getting support is by using a live chat icon available in the bottom right corner. If you use live chat you don't have to be always online, the response will be sent to your e-mail address.

Contacting support - tips & tricks

  • If the problem is connected with the specific project, please always add the project token, project name, project link or anything what allow me to identify the project.
  • If you are using live chat, please also provide the e-mail which you used during the SimpleLocalize registration, it helps to identify you and make changes if needed much faster.
  • If you just want to chat, then you are also welcomed! 😊

Service outages

Service status is connected directly to SimpleLocalize health check statuses. It refreshes every 5 minutes.

Changelog

Product updates and changelog can be found here.

changelog

Feature requests

You can submit new feature requests and wishes on a newly created GitHub discussion page or by sending the details at [email protected]!

feedback